Faq

Ordering & Payment

How can I place an order?
Simply browse our collections of T-Shirts & Tops, Skirts, and Pants & Trousers. Select your desired items, choose your size and quantity, then proceed to checkout. You will be guided through the payment process step by step.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed securely.
Can I modify or cancel my order after placing it?
Orders are processed quickly to ensure fast delivery. If you need to make changes, please contact us immediately at [email protected]. We will do our best to accommodate your request, but we cannot guarantee modifications once the order has been processed.

Shipping & Delivery

What are your shipping options and costs?
We offer standard and express shipping. Standard shipping is free on orders over $75. For orders under $75, a flat rate of $5.99 applies. Express shipping is available for $12.99. Delivery times vary by destination.
How long does delivery take?
Standard shipping typically takes 5-8 business days within the US, and 10-15 business days for international orders. Express shipping takes 2-4 business days domestically and 5-7 business days internationally. Please note that these are estimates and may vary due to customs or carrier delays.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping costs and delivery times will be calculated at checkout based on your location.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items with all tags attached. Please initiate a return by emailing [email protected] with your order number and reason for return. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
How do I exchange an item?
For exchanges, please return the original item following our return process and place a new order for the desired item. This ensures the fastest processing time. Contact [email protected] if you need assistance.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive and inspect your returned item. The refund will be issued to your original payment method. You will receive a confirmation email once the refund is complete.

Product & Sizing

How do I find the right size?
We provide a detailed size guide on each product page. We recommend measuring yourself and comparing your measurements to our size chart. If you are between sizes, we suggest choosing the larger size for a more comfortable fit.
Are your products true to size?
Our T-Shirts & Tops, Skirts, and Pants & Trousers are designed to fit true to size based on standard US sizing. However, fit may vary slightly depending on the fabric and style. Please refer to the specific product description for additional fit notes.
What fabrics are used in your clothing?
We use a variety of high-quality fabrics including cotton, linen, polyester blends, and sustainable materials. Detailed fabric information is listed in each product description. All materials are chosen for comfort, durability, and easy care.

Customer Support

How can I contact customer service?
For any questions or concerns, please email us at [email protected]. Our team will respond within 24 hours during business days. We are here to help with orders, product inquiries, or any other assistance you may need.
Do you offer gift cards?
Yes, we offer digital gift cards in various denominations. They can be purchased directly on our website and delivered via email. Gift cards are redeemable on all products in our store.